Day 2: Scaling Services & Retail: Winning Franchise Strategies
for
Sustainable Growth
Deep dives into high-potential sectors, scalable formats, and how franchisees are
building
success stories across India.

10:30 –
11:00 AM
Keynote by DICCI Chairman & MOU Signing
Dr. Milind Kamble
Founder Chairman of Dalit Indian Chamber of Commerce and
Industry (DICCI)

11:00
–
11:45 AM
Session 1: Brewing Success – Scaling Tea & Coffee
Franchises for Maximum Impact
Discussion Points:
- Evolving business models in the tea and coffee franchise industry – from kiosks
to
full-format cafes
- Key factors driving growth and consumer demand in the café and beverage space
- How legacy and emerging brands are building scalable, sustainable operations
- Innovations in product offerings, customer experience, and technology adoption
- Strategic expansion: selecting the right locations, formats, and partnerships
for
long-term
Key Takeaway:
Top kiosk and compact-format franchise opportunities primed for scale in 2025
Moloy Chakravorty
MD & Founder, Beyond Red Ocean Consulting | ActionCOACH
West Bengal
Rajat Agrawal
CEO, Barista Coffee
Anand Jain
Director, Nothing Before Coffee

11:45 AM
–
12:30 PM
Session 2: Big Fish, Big Scale: How Master Franchisees,
Area Developers & M&As Are Shaping the Future of Growth
Discussion Points:
- Who are master franchisees and area developers—and why they’re the real growth
engines
- Unit-based vs territory-based models: What scales faster, and smarter
- Multi-Store Operators (MSOs): Delivering consistency, operational control, and
local
market dominance.
- The rising role of tech enablers: How SaaS, data analytics, POS, and CRM platforms
are
empowering regional leaders to manage scale, inventory, and customer engagement
efficiently.
- Real-world examples of master franchise deals that unlocked rapid expansion
-
Key Takeaway:
Master franchisees are the power players fueling multi-city growth, while
strategic
alliances and acquisitions are opening new frontiers in the franchise economy
Tanmay Bhargava
Master Franchisee
Shikhar Kohli
Master Franchisee - La pino'z, Tanishq, Carat Lane
Ashish Rathi
Shatambhari Retail
Pulkit Jain
Co-Founder InsightGeeks, TrackoField

12:30
–
01:15 PM
Session 3: Rewiring Education & EdTech: Skilling,
Smart
Learning & the New-Age Academy Boom
Discussion Points:
- Rise of vocational & skill-based academies in Tier 2 & 3 markets
- Hybrid learning, AI tutors & tech-enabled classrooms
- Teacher training, regulatory shifts & building quality at scale
- What parents, students, and employers expect from education in 2025
Key Takeaway:
Explore how tech-driven education and skill-focused academies are scaling beyond
metros and reshaping India’s learning landscape
Siddharth Jain
Chief Strategy Officer (CSO) | Global Ed Group
Vikram Shah
Chief Business Officer, Meritto
Dr. S K Rathor
Founder, Chairman & Managing Director, Sanfort
CA(Dr.) Rajeev Gupta
Founder, Golden Bells