Conference Agenda

30th August, 2025
9:00 AM – 10:00 AM Registration & Networking Breakfast
10:00 AM – 10:30 AM Opening Ceremony & Welcome Address

Session Highlights:
  • Welcome note by Organizers
  • Guest of Honour from Ministry of MSME or DPIIT
  • Lamp Lighting & Opening Remarks
10:30 AM – 11:00 AM Keynote : The Future of Retail Franchising in India’s Consumer Economy

Session Highlights:
  • Rise of the Aspiring Middle Class & Rise of Tier 2 & 3 Cities as Franchise Growth Hubs
  • Franchise Models Enable Faster, Asset-Light Expansion
  • Brand-Conscious Millennials & Gen Z Fuel Demand
  • Sectoral Boom in Fashion, QSR, and Value Retail
11:00 AM – 12:00 PM Panel 1: India’s Franchise Growth Map: Scaling Franchise Models in smaller cities & Unlocking the Next 1,000 Towns

Session Highlights:
  • What drives successful franchise expansion in tier 2, 3 & 4 markets?
  • Challenges and solutions in logistics, talent, and consumer readiness.
  • How government –led policies and incentives are empowering local franchising in smaller towns.
  • Manage the volatile dynamics of an investment negotiation and how to balance the varied expectations of all parties
  • Role of real estate in site selection — malls vs high street in small-town India.
  • Hyperlocalization: Customizing brand experiences for non-metro audiences.
12:00 PM – 12:30 PM Networking Tea Break
12:30 PM – 1:15 PM Fireside Chat : “From Entrepreneur to Franchise Empire: The Indian Playbook”
1:15 PM – 2:15 PM Networking Lunch & Expo Visit
2:15 PM – 3:15 PM Panel 2: Multi-Unit Mastery: Driving Growth through Operational Scale

Session Highlights:
  • Master Franchisees & Area Developers: The true engines behind rapid brand growth.
  • Models that Scale: Unit vs. territory-based expansion—what works best and why.
  • Growth Stories: Regional players growing from 5 to 50 stores through strong backend systems.
3:15 PM – 4:00 PM Panel3: From Local Legacy to Regional Powerhouse: How One South Indian Brand Franchised Its Way to Success

Session Highlights:
  • How was the brand Built in the South, chose pure-play franchising & now growing Beyond Borders.
  • Why the brand chose a pure-play franchising model from day one
  • Challenges and lessons from franchising in regional markets
  • Expanding beyond South India—navigating new geographies and consumer preferences
  • Balancing operational control with franchisee empowerment
  • The road ahead: Taking a regional success story to a national or global stage
4:00 PM – 4:45 PM Investor Talk
Panel 4 : How PE Funds, Investors and Large organizations are weighing the Franchise Industry

Session Highlights:
  • Evaluate the opportunities and risks for investments from franchise leaders and investors that have been there, done that
  • Risk Management and Contingency Planning for Enterprises
  • Performance Metrics and KPIs : Key performance indicators (KPIs) to measure the performance and health of franchise systems. Benchmarks for revenue growth, profitability, unit economics, and system-wide sales.
  • Regulatory and Legal Landscape: Regulatory frameworks and legal considerations relevant to franchise investments.
  • Discussion on compliance requirements, franchise disclosure laws, and potential legal risks for investors.
4:45 PM – 5:30 PM Networking Session
Informal B2B meetups between franchisors, real estate heads, and franchise seekers
31st August, 2025
9:00 AM – 10:00 AM Welcome Coffee & Expo Floor walk
10:00 AM – 10:45 AM Leadership Talk
How Tech is Reshaping Franchise Operations in India

Session Highlights:
  • Digitization of Operations: How cloud-based POS, ERP, and real-time dashboards are giving franchisors better control and visibility across outlets.
  • Smart Franchisee Onboarding: Use of digital training tools, virtual SOP simulations, and LMS platforms to ensure faster, standardized onboarding.
  • Data-Driven Decisions: Leveraging analytics for location planning, inventory forecasting, and personalized customer engagement.
  • Enhancing Customer Experience: Integrating CRM, loyalty apps, and AI-driven feedback tools for seamless and consistent service.
  • Supply Chain Efficiency: How tech is optimizing vendor management, cold chain logistics, and inventory flow for franchised networks.
10:45 AM – 11:30 AM Panel 2: The Location Game: Choosing Between High Streets and Malls for Maximum ROI

Session Highlights:
  • Choosing the Right Rental Model: Pros and Cons of Revenue-Share vs. Fixed Lease
  • Footfall vs. Sales: Understanding conversion rates across mall and high street formats
11:30 AM – 12:00 PM Tea Break

12:00 PM – 12:45 PM Panel 3: The Franchise Backbone: People, SOPs & Performance

Session Highlights:
  • Hiring the Right People: Tips on how to find and hire employees who are the right fit for franchise stores in different locations.
  • Training for Consistency: How leading brands onboard and upskill franchise staff to deliver a uniform customer experience.
  • SOPs That Scale: Creating and implementing standard operating procedures that are easy to replicate and enforce across franchise units.
  • Performance Management: Aligning team KPIs with brand standards to ensure operational excellence at every outlet.
  • People + Process Integration: How to ensure that your human capital and process systems work together for seamless franchise growth.
12:45 PM – 1:30 PM CEO Roundtable (Open Forum)
Topic: “The Franchisor’s Dilemma – Expansion vs. Control”
1:30 PM – 3:00 PM Lunch & Deal-Making Tables
3:15 PM – 4:15 PM FREX Recognition Hour
Awards for:
  • Emerging Retail Franchise of the Year
  • Innovative Business Format
  • Most Promising Franchise Leader
4:15 PM – 5:00 PM Closing Remarks & Outlook 2026

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